incidentio

Overview

Integrate incident.io into the workflow. Manage incidents, actions, follow-ups, workflows, schedules, escalations, custom fields, and more.

How to automate incidentio with AACFlow

1. 01

   Create a free account

   Sign up at aacflow.io in seconds. No credit card required. Your workspace is ready immediately.

2. 02

   Add a incidentio block

   Open a workflow, drag a incidentio block onto the canvas, and paste in your incidentio API key.

3. 03

   Configure, connect, and run

   Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your incidentio automation is live.

Supported tools

44 incidentio tools available in AACFlow

• List Incidents

  List incidents from incident.io. Returns a list of incidents with their details including severity, status, and timestamps.

• Create Incident

  Create a new incident in incident.io. Requires idempotency_key, severity_id, and visibility. Optionally accepts name, summary, type, and status.

• Show Incident

  Retrieve detailed information about a specific incident from incident.io by its ID. Returns full incident details including custom fields and role assignments.

• Update Incident

  Update an existing incident in incident.io. Can update name, summary, severity, status, or type.

• List Actions

• Show Action

• List Follow-ups

• Show Follow-up

• List Users

  List all users in your Incident.io workspace. Returns user details including id, name, email, and role.

• Show User

  Get detailed information about a specific user in your Incident.io workspace by their ID.

• List Workflows

• Show Workflow

• Update Workflow

• Delete Workflow

• List Schedules

• Create Schedule

• Show Schedule

• Update Schedule

• Delete Schedule

• List Escalations

• Create Escalation

• Show Escalation

• List Custom Fields

• Create Custom Field

• Show Custom Field

• Update Custom Field

• Delete Custom Field

• List Severities

  List all severity levels configured in your Incident.io workspace. Returns severity details including id, name, description, and rank.

• List Incident Statuses

  List all incident statuses configured in your Incident.io workspace. Returns status details including id, name, description, and category.

• List Incident Types

  List all incident types configured in your Incident.io workspace. Returns type details including id, name, description, and default flag.

• List Incident Roles

• Create Incident Role

• Show Incident Role

• Update Incident Role

• Delete Incident Role

• List Incident Timestamps

• Show Incident Timestamp

• List Incident Updates

• List Schedule Entries

• Create Schedule Override

• Create Escalation Path

• Show Escalation Path

• Update Escalation Path

• Delete Escalation Path

Frequently asked questions